Quote:
Originally Posted by Art 1
Life can be tough, one bad thing and you won't even think of that watch.
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oh ok then
ill just accept what i conceive to be bad service in case something bad comes along
is this not a rolex forum?
or are we only allowed to post about the good things?
you are missing my point and my question
why does it take 10 days just to aknowledge reciept of a watch then another 10+ days to get it repaired and returned
i cant grasp the concept of making customers wait so long especially if its warranty work
im not saying its just rolex who do this
apparently (from what im told) most swiss manufacturers take this long
you wouldnt accept it from a car manufacturer
or even a home appliance manufacturer
so why is it seen as ok because its rolex?
and
"well thats how it is" is not a valid answer
now if someone can give me a valid reason then i will be happy