[padi56]

Originally Posted by 116710er

Well, if anyone cares, here's the "LOL" update. So I finally got down to RSC and gave them my 14060 to have the replacement insert installed. After waiting about 30-45 minutes, the service manager came out and said that their tech wasn't able to install the insert into the bezel because it didn't seem to fit but they're sure it's a 14060 insert (which I too believe it is). Guess the tech wasn't able to easily install it and probably didn't want to force it. So now my 14060 is on its way back to Lititz so a more experience tech (I assume) can install it.

I thought it was going to be a simple in-n-out deal and then I'd be forever done with this debacle but as it turns out, it'll be another 2+ weeks. At least the inserts were in decent shape. Didn't really care for them to be in better shape than the original one but I would care if they were in worse shape.

This RSC service is the gift that just keeps on giving...at least the service manager is very nice and understanding. Probably nearly as frustrated with this as I am.

Possible they were trying to fit a 16610 insert, as on 14060 39.5mm on 16610 40.00mm as both inserts are quite simple to fit.