|
i think OP is right in everyway. AP gotta fix the problem.
yes, you can leverage on this bad experience to get another allocation - why not? shows that you still have confidence in the brand and is willing to continue supporting the brand.
I have a similar issue with movements but with JLC instead. Watch was sent in the very first time for 2 months to fix the PR issue. Watch came back and the servicing receipt states that watch is tested at their swiss workshop and working fine.
came back, PR doesn't last more than a day even after wearing it for an entire day (not desk bound)
sent it back, told them if servicing the movement isn't going to work, swap a brand new and tested movement in and update their database with the new movement number.
after 1 month, SA came back to me saying JLC is going to replace the entire movement. watch came back and is working fine (i hope)
|