Did he double box? Usually with parcel pro insurance, they require an "inner" sealed box in addition to the FedEx or other box. I think this makes sure that when you try to open the box, all you see is another sealed box.
Another thing - usually as part of customs declaration to Singapore (I've shipped a few) you need to have the invoice with value and description of goods. If it identified it as a watch then yeah makes it easier for an employee to know what it is... did your seller list it as a rolex? If so...dumb move =(
Would report immediately - the FedEx centers usually have CCTVs (unless it was those mom and pop franchisees). I always ship my parcels from a FedEX ship and pack center fully sealed and I am quite popular there as a "Auto parts" person.
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