I've had my watches serviced, in-house, polish of case and totally taken the bracelet apart and brushed/ polished and had a new bezel insert installed at two AD's in Carmel Ca... Hesselbein's and Fourtane's both have on site Rolex trained watchmakers and I've always felt much more comfortable knowing my watches are local and I can talk with the person working on them. Never have I felt the need to send a watch to RSC as both AD's have done fantastic work! Never had to have any warranty work done as all my watches have worked flawlessly until service time...
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