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It sounds as if they are talking about the quartz module that has failed. These are still available, but they are not likely to be found by a mechanical watch repair facility, nor would they want to fit one, even if they were able to find one.
I believe the watches are routinely repaired by the Rolex Service Centers and they have access to the stock of quartz modules, so that might be your best bet.
There have been posts here about an RSC replacing the quartz module and the associated costs, so a search on the various sub-forums will give you a better idea of who can do the work, cost of parts, etc.
Alternatively, you could try some of the watchmakers who have experience of these watch movements, so maybe Giovanni in San Francisco is worth a try. He is ex-RSC and should be able to give you good advice even if he can't repair it himself.
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