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I've been in the AP Boutique a couple of times and had no issue with how Manuela or any staff member treated me. I know this is not an excuse but she is foreign and they do have a different way of dealing with customers. In the US we are kind of used to sales people crawling up our butts but in Europe you will get the "either buy it or don't...we don't really care" attitude....especially with luxury brands. I know because I am German/American and I understand this but I have had people often refer to service in Europe as cold and somewhat rude when in actuality that is just how they are.
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