will rolex rsc swap out a dial color?

[seabreeze]

Before you think - oh this guy just wants a celebration dial, it really about 2 simpler colors, pink and white or silver. If my SO someday would like to swap out her pink dial for white or silver would they do that ? i know they have lots of rules

[Pepperjack]

Originally Posted by seabreeze

Befor you think - oh this guy just wants a celebration dial, it really about 2 simpler colors, pink and white or silver. If my SO someday would like to swap out her pink dial for white or silver would they do that ? i know they have lots of rules

As it currently stands, yes, that is absolutely something they do.

The watch must be out of new-sale warranty.
The dial must be available for that model of watch
You may upgrade or downgrade your dial.
If you upgrade or do a lateral swap, the dials are exchanged.
If you downgrade, you keep your original dial and the new dial is 40% more.
Standard no-date dials are $370, date dials are $420, and day-date dials are $470 USD.
The cost to just replace the dial is $250 USD for standard models, or $350 for professional models
New dials include calendar disks and hands if necessary.

[Calatrava r]

Originally Posted by Pepperjack

As it currently stands, yes, that is absolutely something they do.

The watch must be out of new-sale warranty.
The dial must be available for that model of watch
You may upgrade or downgrade your dial.
If you upgrade or do a lateral swap, the dials are exchanged.
If you downgrade, you keep your original dial and the new dial is 40% more.
Standard no-date dials are $370, date dials are $420, and day-date dials are $470 USD.
The cost to just replace the dial is $250 USD for standard models, or $350 for professional models
New dials include calendar disks and hands if necessary.

Rolex never allows their parts to be retained by customers outside of the watch. Everything is swapped out and old parts are retained by Rolex.

[Pepperjack]

Originally Posted by Calatrava r

Rolex never allows their parts to be retained by customers outside of the watch. Everything is swapped out and old parts are retained by Rolex.

Incorrect. We can give back steel bracelets, gem-set dials if the customer downgraded, among a few other things. Aside from the steel bracelet, anything that isn't traded in has a 40% upcharge.

[Chadridv]

Originally Posted by Calatrava r

Rolex never allows their parts to be retained by customers outside of the watch. Everything is swapped out and old parts are retained by Rolex.

I’ve kept parts from rolex several times. Sometimes they’ll give you a discount if you’re exchanging a part. If you’d like to keep the original they just charge you the full price.

[Norbert]

Will they swap out a black dial for a meteorite dial on a white gold GMT?

[Pepperjack]

Originally Posted by Norbert

Will they swap out a black dial for a meteorite dial on a white gold GMT?

I could be wrong here, but the only white gold GMTII I see with a meteorite dial is model number 126719. This has the meteorite or blue dial as options. The dial swap has to be with a dial available for your model number.

[seabreeze]

Originally Posted by Pepperjack

As it currently stands, yes, that is absolutely something they do.

The watch must be out of new-sale warranty.
The dial must be available for that model of watch
You may upgrade or downgrade your dial.
If you upgrade or do a lateral swap, the dials are exchanged.
If you downgrade, you keep your original dial and the new dial is 40% more.
Standard no-date dials are $370, date dials are $420, and day-date dials are $470 USD.
The cost to just replace the dial is $250 USD for standard models, or $350 for professional models
New dials include calendar disks and hands if necessary.

That is super helpful. Thank you.


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[seabreeze]

Originally Posted by Pepperjack

As it currently stands, yes, that is absolutely something they do.

The watch must be out of new-sale warranty.
The dial must be available for that model of watch
You may upgrade or downgrade your dial.
If you upgrade or do a lateral swap, the dials are exchanged.
If you downgrade, you keep your original dial and the new dial is 40% more.
Standard no-date dials are $370, date dials are $420, and day-date dials are $470 USD.
The cost to just replace the dial is $250 USD for standard models, or $350 for professional models
New dials include calendar disks and hands if necessary.

The reason being, I’m thinking to get my girlfriend the OP with the pink Dial. I’m guessing she may tire of the pink someday and want the silver or white Dial and just wanted to make sure that’s something we can do.


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[seabreeze]

Originally Posted by Pepperjack

Incorrect. We can give back steel bracelets, gem-set dials if the customer downgraded, among a few other things. Aside from the steel bracelet, anything that isn't traded in has a 40% upcharge.

But you wouldn’t do it within the first five years? And it makes no sense for me to buy the second Dial on my own, correct


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[Ramathorn]

Originally Posted by Norbert

Will they swap out a black dial for a meteorite dial on a white gold GMT?

Black dial is 116719 so not possible.

[Pepperjack]

Originally Posted by seabreeze

But you wouldn’t do it within the first five years? And it makes no sense for me to buy the second Dial on my own, correct


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We have had one instance where Rolex allowed us to swap out the dial on a new watch. I'm not quite sure what convinced them. But the standard answer would be that the dial can't be changed in the first five years.

Assuming it was past the sale-warranty mark, if a customer came to me with an authentic dial that they sourced themselves and asked for it to be installed on their watch, I would happily do it. I don't know what other AD shops would do.

[colonelpurple]

I would never want to do this. It's like buying a car and deciding you wanted a different engine, or leather seats, after a year.

Better to buy another watch, or sell and buy

I would be worried about damage or the new component not being as well fitted. Also the watch being different from the original description and the receipt. Also a mismatch of hands or other things so that the design is not pure. It is too close to a franken watch for me.

[joli160]

I swapped a dial at the AD when buying a new DJ for the Mrs. No big deal, less than 20 minutes

[Milkshake]

Originally Posted by seabreeze

The reason being, I’m thinking to get my girlfriend the OP with the pink Dial. I’m guessing she may tire of the pink someday and want the silver or white Dial and just wanted to make sure that’s something we can do.


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Which pink dial? Realize the white dial OPs were of the previous model # and so , no you can’t switch it with candy pink or the current regular pink. There are no current white dial OPs. Just buy the white one, best version anyway.

[123Blueface]

Originally Posted by colonelpurple

I would never want to do this. It's like buying a car and deciding you wanted a different engine, or leather seats, after a year.

Better to buy another watch, or sell and buy

I would be worried about damage or the new component not being as well fitted. Also the watch being different from the original description and the receipt. Also a mismatch of hands or other things so that the design is not pure. It is too close to a franken watch for me.

I have done it on wife’s and on my father’s. Both went from regular dials to diamond dials. It was done by Rolex. They kept original dials to avoid the surcharge if we kept them.
Doesn’t affect any documents as none say what dial a DJ came with. All that described them was the reference number.
No concern with any component being damaged. Rolex was servicing the watches and taken completely apart as part of process.
No concerns with hands. All dials for the reference use the same hands.
Really a very simple process and a great way change up a watch after many years the other way. In their case, they both upgraded to Diamond dials they always wanted but didn’t get initially.
Lastly, far from a franken when the reference is available that way to begin with. Franken involves using parts from other references. Rolex will never allow you to replace a part that is not available for that specific reference.

[seabreeze]

Originally Posted by Milkshake

Which pink dial? Realize the white dial OPs were of the previous model # and so , no you can’t switch it with candy pink or the current regular pink. There are no current white dial OPs. Just buy the white one, best version anyway.

Best size for a woman? Maybe some of the women will answer I was thinking 31


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[seabreeze]

Originally Posted by Milkshake

Which pink dial? Realize the white dial OPs were of the previous model # and so , no you can’t switch it with candy pink or the current regular pink. There are no current white dial OPs. Just buy the white one, best version anyway.

Do you have the model number for the soft pink Dial? Definitely not the candy pink I don’t think.


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[seabreeze]

Originally Posted by 123Blueface

I have done it on wife’s and on my father’s. Both went from regular dials to diamond dials. It was done by Rolex. They kept original dials to avoid the surcharge if we kept them.
Doesn’t affect any documents as none say what dial a DJ came with. All that described them was the reference number.
No concern with any component being damaged. Rolex was servicing the watches and taken completely apart as part of process.
No concerns with hands. All dials for the reference use the same hands.
Really a very simple process and a great way change up a watch after many years the other way. In their case, they both upgraded to Diamond dials they always wanted but didn’t get initially.
Lastly, far from a franken when the reference is available that way to begin with. Franken involves using parts from other references. Rolex will never allow you to replace a part that is not available for that specific reference.

Thank you this is great. Now I just realized there are two different pinks and two different sizes. Ugh. impossible amount of decision-making.


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[fskywalker]

Originally Posted by seabreeze

Before you think - oh this guy just wants a celebration dial, it really about 2 simpler colors, pink and white or silver. If my SO someday would like to swap out her pink dial for white or silver would they do that ? i know they have lots of rules

Originally Posted by Pepperjack

Incorrect. We can give back steel bracelets, gem-set dials if the customer downgraded, among a few other things. Aside from the steel bracelet, anything that isn't traded in has a 40% upcharge.

+1

Originally Posted by Calatrava r

Rolex never allows their parts to be retained by customers outside of the watch. Everything is swapped out and old parts are retained by Rolex.

That is not entirely true: RSC allows you to keep certain dials (precious stone dials, for example)


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[Binky1]

Originally Posted by Calatrava r

Rolex never allows their parts to be retained by customers outside of the watch. Everything is swapped out and old parts are retained by Rolex.

Incorrect. Just upgraded my 1989 16610 to new bracelet, hands, bezel and dial
Paid about 40% over the price to keep original parts. Original parts are safely kept in box with anchor, hang tags, paper guarantee etc. Need to keep original parts for posterity. However functionality is key for me. Once ive pegged it someone can put it back to original if they want or not…I’ll be passed caring!

[russ86]

I recently considered swapping the dial on my Day-Date at an official Rolex service center, aiming to change from a chocolate dial to one with baguettes. However, not only was I presented with a crazy quote, but I was also informed that I wouldn't be able to retain my original dial. Additionally, I learned that Rolex has a policy against installing specialty dials such as the olive (celebration) or meteorite on existing watches.

[Calatrava r]

All of the replies about keeping original parts is good information to know. I wonder how many people change out gem set dials. I am sure a few do on occasion knowing they can keep the original dial.

[Pepperjack]

Originally Posted by Calatrava r

All of the replies about keeping original parts is good information to know. I wonder how many people change out gem set dials. I am sure a few do on occasion knowing they can keep the original dial.

I can think of a few my shop has done. If there is a smashed crystal, some people just get a standard dial instead of replacing their gem-set.

The odd one that comes to mind is when a customer bought the only watch available at the time, which was gem-set, and replaced it later with a standard dial because that's what he wanted in the first place.

[favx]

Originally Posted by Norbert

Will they swap out a black dial for a meteorite dial on a white gold GMT?

I'm not sure a black dial is possible.

[Halifax Daytona UK]

Originally Posted by Pepperjack

As it currently stands, yes, that is absolutely something they do.

The watch must be out of new-sale warranty.
The dial must be available for that model of watch
You may upgrade or downgrade your dial.
If you upgrade or do a lateral swap, the dials are exchanged.
If you downgrade, you keep your original dial and the new dial is 40% more.
Standard no-date dials are $370, date dials are $420, and day-date dials are $470 USD.
The cost to just replace the dial is $250 USD for standard models, or $350 for professional models
New dials include calendar disks and hands if necessary.

Nice poem , very moving

[sond86]

Originally Posted by 123Blueface

I have done it on wife’s and on my father’s. Both went from regular dials to diamond dials. It was done by Rolex. They kept original dials to avoid the surcharge if we kept them.
Doesn’t affect any documents as none say what dial a DJ came with. All that described them was the reference number.
No concern with any component being damaged. Rolex was servicing the watches and taken completely apart as part of process.
No concerns with hands. All dials for the reference use the same hands.
Really a very simple process and a great way change up a watch after many years the other way. In their case, they both upgraded to Diamond dials they always wanted but didn’t get initially.
Lastly, far from a franken when the reference is available that way to begin with. Franken involves using parts from other references. Rolex will never allow you to replace a part that is not available for that specific reference.

Good info.
Although I don’t plan on selling I wonder if this would/could affect resale later? I had a chocolate to olive swap done thru rsc. They didn’t give me any option for return of original dial.

[Smobews]

Pepperjack, a question for you. If I bought an OP with a black dial today, will I be able to swap it out with a yellow dial in 5 years?

[Car32]

Originally Posted by Ramathorn

Black dial is 116719 so not possible.

But what if you got the blue dial reference 126719? The meteorite is the same reference number.

[Ramathorn]

Originally Posted by Car32

But what if you got the blue dial reference 126719? The meteorite is the same reference number.

Read over post #22.