AD screwed me

[Oyster Al]

Originally Posted by Max7857

I would go into the store and talk directly to the store owner with your SA present. Be complimentary of the SA and civil and professional with the owner. Perhaps you can use this opportunity to build rapport and assure you get the next Daytona or maybe he will even honor his SA call and offer you the one in the safe.

[Rjongco]

Screwed?! Haha

[Nairn1980]

Originally Posted by AK797

If the AD has sold to a more VIP client, as is most likely and the owner story was not to make you feel like small fry, then Rolex will not disapprove of this action, most ADs will just do this without contacting you so this sales person was just out of the loop and unwittingly transparent.

Agreed

[HORNBLOWER]

First world problems....🤣

[Daveclock]

Say nothing, deny it was you venting on this forum if needs be, even if the use extreme measures on you!

Be really nice to the SA - it would be your best chance to get something from them in future especially as the SA might feel miffed themselves and would indeed put you in mind another time.

There's many a slip 'twixt the cup and the lip' as they say.

[NoVaSubowner]

If the OP really thinks Rolex will care he is sadly mistaken.


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[Chewbacca]

The natives will write songs about this injustice.

[2nastie]

Originally Posted by Bluepilot15

I wouldn’t worry about it. I read another post that said the bubble was bursting. You’ll see Daytonas in the case by January. I promise.

Care to wager on that.

[Mystro]

The first thing you have to accept as a Rolex buyer/owner is “Rolex does not care about you or what you think”. Rolex is a emotionless machine you must understand going in. It is not a normal company ran like other consumer goods.
This is what all the newbies worried about market prices, grey dealers, etc...can’t fathom. Rolex makes what they want on each piece of product regardless where it goes after it leaves the factory.

[2nastie]

OP should write a google review. That might actually do more than writing to Rolex.

But overall, they watch is yours only when its signed, sealed and delivered (paid for and collected). Other than that the AD has no obligations to you. They can cancel or refund your deposit any time, it's just whether or not they care about their reputation with their customer when they do.

[904VT]

I don't know about being upset about not getting your Daytona 116500LN yet. Probably not the best communication method from the AD, but if you expect to receive your Daytona in 6 months or less I think you need to readjust your expectations. Unless you're one of that AD's top 3 customers. IMO another one of those customers expressed interest and you were bumped. Happens in this market and there is really no real wait list at ADs.

[The Libertine]

Originally Posted by WatchLurv

The owner had another buyer lined up. It's fair game. His shop, his rules.

You writing to Rolex? Cry me a river please. I'll put on some Justin Timberlake for you. Almost think this is a borderline troll post.

No kidding. AD is under no obligation to sell to a specific customer.

[garyk]

There’s some great comments on here, great advice in some cases. I would say, my gut feeling is in the camp of guys saying it was sold to another customer. That won’t make it feel better, quite the opposite but I absolutely would find another AD in another town and tell them this story, they may actually feel inclined to see if they can help and then get your business...

[dxbtousa]

Originally Posted by WatchLurv

The owner had another buyer lined up. It's fair game. His shop, his rules.

You writing to Rolex? Cry me a river please. I'll put on some Justin Timberlake for you. Almost think this is a borderline troll post.

Have to agree.

[blada4life]

Originally Posted by max7857

i would go into the store and talk directly to the store owner with your sa present. Be complimentary of the sa and civil and professional with the owner. Perhaps you can use this opportunity to build rapport and assure you get the next daytona or maybe he will even honor his sa call and offer you the one in the safe.

this

[alonsowwss]

I get why you are mad about the fact that you received the call and got your hopes up but I think you are closer to getting it because of that mistake. mine was sitting inhte safe for over a month before the owner decided to sell it to me. it's how the game is now.

[Flyoverguy]

Go buy something else. It really is not worth this much fuss.

[WatchLurv]

OP could also just cough up and buy the 116506A and then ask "pretty plz" for a 116500LN.

[jimcameron]

Originally Posted by karmatp

Rolex does not care about you one bit. As soon as people start to realize that, people will stop playing Rolex and silly AD games. Buy other brands guys until Rolex starts to care about its customers like it used to years ago.

Fashion, vanity, competition, and lack of self worth have driven this nonsense for several years now. Sadly, not many have the ability to stray from the Pied Piper.

[jimcameron]

Originally Posted by Chewbacca

The natives will write songs about this injustice.

...and I will gladly pound the drum.

[timepieceluvr]

Thank God the internet was created so people could complain more loudly.


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[Craigdwh]

We TRF'ers really are in a different world when these r the threads we create. Wow.

WAHHHHH! i couldn't buy my Rolex. Seriously give your head a shake.

[The M3 Guy]

You have come close and then had your hopes dashed which I can understand is upsetting.

If you are careful not to upset the store owner I think you should be able to turn it to your advantage and bag the next one.

[Nikrnic]

That excuse even sounds like BS, he could have kept the next one. Sorry OP your SOL.


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[dtwer]

The growing list of things that people get screwed on these days are just getting more incredible... LOL!!

[J97]

Originally Posted by nworbled

Did he at least buy you dinner first?

[Dlong]

Bend over and say “thank you sir, may I have another “.

[Randy9999]

Wait a minute. Since when can't retail store owners have first dibs on merchandise? Put differently, you open a hardware store, and a palette of new hammers arrive, and you choose the best one (whatever that means to you) — is that wrong? Are you obligated to reserve that for some customer on a list? Or you're a dog breeder, and you reserve the pick of a litter for yourself (even if it's a litter of 1 puppy) — again, are you obligated to sell that pup to somebody on a list? Get real. This doesn't meet even the slightest definition of "being screwed." My goodness.

[Bigblu10]

OP the AD did not screw you, and having an entitlement disposition will get you no sympathy here nor anywhere else.

[Speedsleev]

Pretty common actually, only the sales person jumped the gun, you would have never known and that is how it goes.