Speedmaster Professional Accuracy?

[dp2007]

I've contacted the AD about the accuracy issue and the said they would need to send it back to Omega to test the accuracy.

A company of this calibre with quality control in place should already have tested the watch for accuracy before issue. Sending the watch back to have it regulated tends to indicate they are not tested before issue. no wonder there are complaints about Omega on this forum. Obviously they won't replace the watch as it needs to be tested. Looks like a long wait to get any result on this.

[Ken Cox]

Originally Posted by dp2007

I've contacted the AD about the accuracy issue and the said they would need to send it back to Omega to test the accuracy.

That doesn't make sense to me.

Check out these watch-testing machines at TZ Tool Shop:

http://www.tztoolshop.com/page164.html

[Tools]

Originally Posted by dp2007

I've contacted the AD about the accuracy issue and the said they would need to send it back to Omega to test the accuracy.

A company of this calibre with quality control in place should already have tested the watch for accuracy before issue. Sending the watch back to have it regulated tends to indicate they are not tested before issue. no wonder there are complaints about Omega on this forum. Obviously they won't replace the watch as it needs to be tested. Looks like a long wait to get any result on this.

I'm not sure what you are trying to say here......... Do you expect Omega to replace your watch because it is running faster than you think it should ?

There are many reasons why a watch may run differently after shipping and handling than it did when first assembled..

...However, if the watch is still under warranty...and you want warranty adjustments; the Dealer is unlikely to open the case and will send it back to the factory...this is pretty standard.

But, look at the Omega Service Center Sticky...there are plenty of Authorized Service Centers around, perhaps one close by, that will regulate under warranty for you... it's not that difficult.

[C. Davidson]

Originally Posted by dp2007

I've contacted the AD about the accuracy issue and the said they would need to send it back to Omega to test the accuracy.

A company of this calibre with quality control in place should already have tested the watch for accuracy before issue. Sending the watch back to have it regulated tends to indicate they are not tested before issue. no wonder there are complaints about Omega on this forum. Obviously they won't replace the watch as it needs to be tested. Looks like a long wait to get any result on this.

Is there a Rolex trained watchmaker in your neighborhood? This may be a faster option for you, but you will have to pay for them to time your Speedy out and then regulate it. It may even be magnatized, who knows though until a watchmaker looks at it. It sounds as if your AD doesn't have a watchmaker that can check it on site, thats too bad.

I would do the same thing as you in this situation, sending it straight to Omega. Best of luck.

[dp2007]

Thanks for the replies and the comments. Firstly I believe the watch should be timed correctly from the factory, if there is an issue of possible alteration, for whatever reason, to the accuracy of the watch Omega should correct it, that is what quality control is about.

There are a number of AD who have watchmenders on site but I certainly would not go down this route, and never have, the watch goes straight back to manufacturer for correction. The repair or correction can then be recorded by the manufacturer on that watch. From forum postings Omega are not quick in responding to issues, I hope they prove me wrong.

Not many people buy a consumer item that has to be 'corrected' after purchase.

[Ken Cox]

Omega and Rolex now make many more precision watches per year than anyone would have ever guessed possible 30 years ago.

Human hands play a very small part in the making of these watches, and not every watch gets tested for time-keeping.

This sounds like a simple regulation issue, and if the watch gains or loses the same amount of time every day, regulation should fix the problem.

Personally, if I had a genuine Speedmaster Professional that kept consistent time, meaning, it gained or lost consistently, I would rather have it regulated by a competent watchmaker than not have it for a few months while Omega or Omega's representative regulated it and then sent it back to me.

Now, if the watch gained or lost a DIFFERENT amount of time every day, that would upset me, and I would send that watch back to Omega and, frankly, ask for a REPLACEMENT watch.

An inconsistent Omega would depress me to no end.