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3 April 2015, 10:49 PM | #1 |
Member
Join Date: Mar 2015
Real Name: Theo
Location: USA
Watch: 116660
Posts: 26
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Good customer service - free sawg
I titled this good customer service, but it does lean toward great. The deal was done and I was already very happy. Giving something to a customer after he has left the store is really impressive. Is this normal from a Rolex AD?
I got a vmail from my local AD (I recently purchased my first Rolex, a 116660) and he said he had something for me. I went in and he had the Rolex pocket knife and leather note pad holder for me. Both are very nice and I have been looking a new pocket size note pad - this one fits the 3”x5” post-it notes I like to keep handy. A really nice gesture and it was appreciated, especially since they gave me a discount on the Deepsea w/out my having to ask. |
3 April 2015, 10:57 PM | #2 |
Banned
Join Date: May 2012
Real Name: CJ
Location: Kashyyyk
Watch: Kessel Run Chrono
Posts: 21,113
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nice.
now i know ad sawg is a pocket cutter and note pad. that's a sign of a decent ad. |
3 April 2015, 10:59 PM | #3 |
"TRF" Member
Join Date: Aug 2009
Real Name: Travis
Location: FL / NYC
Watch: Yes..
Posts: 32,031
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I love the freebies!
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3 April 2015, 11:04 PM | #4 |
"TRF" Member
Join Date: Jul 2013
Real Name: Ian
Location: NY
Watch: All of them
Posts: 3,245
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Is this a knife thread??? I thought we don't discuss this here. Your AD must not be a TRF member.
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Rolex, PPs, Breitling |
3 April 2015, 11:49 PM | #5 |
Member
Join Date: Mar 2015
Real Name: Theo
Location: USA
Watch: 116660
Posts: 26
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My bad... Deepsea pic with a knife
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3 April 2015, 11:54 PM | #6 |
2024 Pledge Member
Join Date: Jan 2008
Real Name: Tony
Location: Boston North
Watch: Meteorite Daytona
Posts: 1,456
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I bought six watches from my local AD and never got more than a handshake. I think the sales people turn over too fast so I never had the same person.
DavidSW makes the AD experience null and void.
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Pepsi GMT/SD43/DSSD Blue/ DJ41 TT Rose Diamond Dial/ Daytona Meteorite/ SS Sky Dweller White Dial/ IWC Bronze Big Pilot/ Aquanautic Super King / Omega Ploprof 1200 / Graham Scarab Diver |
3 April 2015, 11:58 PM | #7 |
"TRF" Member
Join Date: Mar 2015
Real Name: Donald
Location: Orlando
Watch: 116610LN
Posts: 40
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That is a very nice gesture.
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4 April 2015, 12:04 AM | #8 |
2024 Pledge Member
Join Date: Mar 2015
Real Name: Richie
Location: "Nowhere Man"
Watch: out now,take care!
Posts: 28,061
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Very nice on their part.
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4 April 2015, 12:15 AM | #9 |
"TRF" Member
Join Date: Apr 2014
Location: Salem, OR
Posts: 5,183
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That's very cool!
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4 April 2015, 12:24 AM | #10 |
"TRF" Member
Join Date: Jan 2015
Real Name: Joshua
Location: Atlanta
Watch: Pelagos
Posts: 7,917
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Cool!!
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4 April 2015, 02:17 AM | #11 |
"TRF" Member
Join Date: Nov 2011
Real Name: Jon
Location: USA
Watch: DJ - Need Sub Bad
Posts: 1,889
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ADs can be great. Mine is too.
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4 April 2015, 02:30 AM | #12 |
"TRF" Member
Join Date: Nov 2012
Location: Bangkok
Posts: 6,117
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It's always great to get some swag. I've never got more than magazines so you did well. It's also amazing the impact it has on a customer for something the AD most likely gets for free.
Great score!
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4 April 2015, 02:44 AM | #13 |
"TRF" Member
Join Date: Jul 2013
Location: Roch ny
Posts: 205
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Congrats !
I happen to collect higher end Production, mid tech and custom sharp,things. So,wish we could post pics and such. |
4 April 2015, 02:58 AM | #14 |
"TRF" Member
Join Date: Jan 2015
Real Name: Rollee
Location: Boston
Watch: it watching me
Posts: 1,945
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I like that
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Time you enjoy wasting was not wasted |
4 April 2015, 03:27 AM | #15 |
"TRF" Member
Join Date: Oct 2012
Real Name: Rick
Location: Las Vegas
Watch: me roll the dice
Posts: 377
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Now that's a nice AD. All I get are the magazines.
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4 April 2015, 03:28 AM | #16 |
Member
Join Date: Mar 2015
Real Name: Theo
Location: USA
Watch: 116660
Posts: 26
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I do feel fortunate - I'm sure a lot of it was timing. They just got back from Bezel World and I'm a new customer. But you are right - it has a huge impact.
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4 April 2015, 03:36 AM | #17 |
"TRF" Member
Join Date: Jan 2009
Real Name: Larry
Location: Kentucky
Watch: Yes
Posts: 34,444
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Nice.
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4 April 2015, 03:58 AM | #18 |
"TRF" Member
Join Date: Sep 2014
Real Name: Angelo
Location: Brooklyn, NY
Watch: Rolex Submariner
Posts: 42,164
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Good for you Theo and congrats on a beautiful watch!
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4 April 2015, 04:13 AM | #19 |
2024 Pledge Member
Join Date: Jan 2010
Real Name: K.
Location: 780
Posts: 10,380
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Great gifts. I'm always amazed at all the miscellanea produced by Rolex to indirectly advertise the brand.
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4 April 2015, 04:38 AM | #20 |
"TRF" Member
Join Date: Jan 2015
Real Name: Dave
Location: miami
Watch: Submariner
Posts: 374
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I walked into an AD the other day, asked him to take a look at my sub and tell me if everything was ok with it. The second I mentioned I bought it online he went from being averagely nice to a pompous jackass.
I was warned before that that would happen, but had to see it with my own eyes. No ADs for me, ever. Sent from my iPhone using Tapatalk |
4 April 2015, 04:47 AM | #21 | |
"TRF" Member
Join Date: Jan 2012
Location: Ft. Lauderdale
Posts: 234
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Quote:
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4 April 2015, 04:49 AM | #22 |
"TRF" Member
Join Date: Jan 2015
Real Name: Dave
Location: miami
Watch: Submariner
Posts: 374
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I wanted to check it for authenticity, not malfunctioning. In fact the seller I bought from encouraged checking it by a third party.
Sent from my iPhone using Tapatalk |
4 April 2015, 04:52 AM | #23 |
"TRF" Member
Join Date: Mar 2015
Location: Central US
Watch: 14060,SD, Pelagos
Posts: 374
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Nice. I'm lucky in that I have a great AD with virtually no turnover - at least the five years I've been dealing with them.
They provide a fair discount and no tax since they are across the state line and courier the watch to me. When I purchased my SubC ND they provided me with a cool miniature anchor. Thought that was pretty cool. But more importantly they provide great service, a fair price and each time I walk in a gracious greeting. Sent from my iPhone using Tapatalk |
4 April 2015, 04:55 AM | #24 |
"TRF" Member
Join Date: Aug 2009
Location: USA
Posts: 19,694
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Never rec'd Sawg.
Maybe I will some day! |
4 April 2015, 05:06 AM | #25 |
"TRF" Member
Join Date: Feb 2015
Location: Dubai
Posts: 159
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cool ! thanks for sharing
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4 April 2015, 07:26 AM | #26 |
"TRF" Member
Join Date: Jan 2012
Location: Ft. Lauderdale
Posts: 234
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4 April 2015, 07:55 AM | #27 |
Banned
Join Date: Feb 2010
Location: Chicago
Watch: 16710BLRO, 214270.
Posts: 2,717
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I've never experienced anything but pushiness and salivation at anticipated profits from an AD. You have a great AD there. That is a very cool knife!
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4 April 2015, 10:00 AM | #28 |
"TRF" Member
Join Date: Mar 2012
Location: NJ
Watch: Day-Date
Posts: 4,056
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I hate you guys, I never get anything!
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4 April 2015, 10:19 AM | #29 |
2024 Pledge Member
Join Date: Aug 2014
Real Name: Ed
Location: SoCal
Watch: ugiveiswatchuget
Posts: 8,949
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Haha same here. The most I ever got was a catalog. lol
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4 April 2015, 10:26 AM | #30 | |
"TRF" Member
Join Date: Jan 2015
Real Name: Dave
Location: miami
Watch: Submariner
Posts: 374
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Quote:
I had it appraised for insurance purposes and the appraiser said everything checked out, but being OCD I wanted to check with someone else. Another grey market dealer is not a bad idea, though. I'm relatively close to Orlando, I might stop by DavidSW's one day. Sent from my iPhone using Tapatalk |
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