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Old 4 March 2014, 01:27 PM   #1
T. Ferguson
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Originally Posted by Speed View Post
San Francisco is an independently owned RSC. I have always received excellent service and know a couple folks on a first name basis.
What exactly does that mean? Are they a licensed and authorized service center for Rolex, or simply an independent repair facility that specializes in Rolex watch repairs.

I guess what I'm asking is if they perform a full service will an official Rolex facility, like Dallas or New York, honor the two year warranty that came with the San Fransisco service?

TIA -
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Old 5 March 2014, 10:48 AM   #2
Speed
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Quote:
Originally Posted by T. Ferguson View Post
What exactly does that mean? Are they a licensed and authorized service center for Rolex, or simply an independent repair facility that specializes in Rolex watch repairs.



I guess what I'm asking is if they perform a full service will an official Rolex facility, like Dallas or New York, honor the two year warranty that came with the San Fransisco service?



TIA -

They are licensed by Rolex. But not owned by Rolex.

Any work they do - while perhaps costing more at times - is considered the same as having been performed at a Rolex-owned center. So yes.
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Old 6 March 2014, 12:23 PM   #3
aardvarkbark
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Originally Posted by T. Ferguson View Post
I guess what I'm asking is if they perform a full service will an official Rolex facility, like Dallas or New York, honor the two year warranty that came with the San Fransisco service?

TIA -
I wanted to ask this again, please. I understand from the subsequent post that SF honors RSC service warranty, but if service is performed at SF, will Dallas and NY RSCs honor threir 2 yr warranty on their service?
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Old 6 March 2014, 12:54 PM   #4
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I wanted to ask this again, please. I understand from the subsequent post that SF honors RSC service warranty, but if service is performed at SF, will Dallas and NY RSCs honor threir 2 yr warranty on their service?
Call the SF authorized service center at the number I provided earlier and ask them. Or you can email them at rolexsf@gmail.com.
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