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20 December 2014, 09:36 AM | #1 |
Banned
Join Date: Jul 2010
Real Name: Sam
Location: UK
Watch: AP ☠️
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Forum help needed?
Guys I wonder if anyone can help me forward a good deed onto another fellow Rolex owner, as far as I'm aware he's not a TRF member but I'm hoping to bring him to the dark side
He's not having the best of times and to make matters worse he has lost the screw out of his Submariner 116610 bracelet, it's not the main links screws (which are the only ones I have spare) but the one the goes through the last link onto the clasp itself, I believe it reference 32-20638 Now no UK AD, or watchmaker are willing to supply a screw but want the watch sent to them and as the screws come in a pack of 5 all in we are talking around £70-80 all in! Bloody madness! Or the alternative is a 6 hour round trip to the nearest RSC I'm hoping as it seem our US or EU based members have an easier time sourcing parts someone is wiling to help? I'll cover the part cost and P&P |
20 December 2014, 02:33 PM | #2 |
TechXpert
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Real Name: Dal
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Unbeliveable! Geez, any AD in the US would cover this, no problem. You walk in with the watch, and they should easily order them, they install it, and store the rest for future customers.
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20 December 2014, 05:19 PM | #3 | |
Banned
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Quote:
I'm lost as such a simple thing has become such a headache! |
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20 December 2014, 05:25 PM | #4 |
2024 ROLEX DATEJUST41 Pledge Member
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Watch: A few.
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If you buy a pack of 5 Sam you would have the UK market covered.
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20 December 2014, 08:32 PM | #5 | |
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Quote:
http://watchpart.co.uk/rolex-generic...ws-p-2964.html
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ICom Pro3 All posts are my own opinion and my opinion only. "The clock of life is wound but once, and no man has the power to tell just when the hands will stop. Now is the only time you actually own the time, Place no faith in time, for the clock may soon be still for ever." Good Judgement comes from experience,experience comes from Bad Judgement,.Buy quality, cry once; buy cheap, cry again and again. www.mc0yad.club Second in command CEO and left handed watch winder |
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20 December 2014, 08:54 PM | #6 | |
Banned
Join Date: Jul 2010
Real Name: Sam
Location: UK
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Quote:
But one line I just got from an AD is we can't order screws as the are parts and without an incompany or onsite watchmaker we are not allowed to order parts! Let's hope they never damaged a screw on sizing then And then going back to the ones that do have a watchmaker its roughly the same sorry, 'sir we need to have the watch physically in front of us and cannot send you the screw, the screws come in a minimum pack of five which will will charge you for the complete pack however we can only fit the one you need and not let you have the spares' this and a mimium labour charge of around £40 plus vat just seems so bloody stupid! I have only called two AD's for him but I gather he spent the best part of yesterday ringing around to get it sorted and was greeted with pretty much the same response across the board! |
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20 December 2014, 09:02 PM | #7 | |
Banned
Join Date: Jul 2010
Real Name: Sam
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Quote:
Peter, Thanks for the link now that is an option! I know what you are saying, the guy lives in Dorset so both RSC are around a 6 hour round trip driving I'm not sure about commuting though. And the £70 came from two quotes of very similar regions stating £40-£45 labour plus VAT, plus pack of screws and then as the required the watch in person insured shipping there and back. The guy is just on another forum in the UK and has reached out for help with no luck and as I know what a great bunch we have thought I'd do the deed of trying to see if anyone here could help |
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23 December 2014, 02:48 AM | #8 | |
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Real Name: Richard
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Quote:
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Today, I believe my jurisdiction ends here... Lug Hole Lover® |
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23 December 2014, 04:34 AM | #9 |
Banned
Join Date: Jul 2010
Real Name: Sam
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Posts: 6,151
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23 December 2014, 04:38 AM | #10 | |
"TRF" Member
Join Date: Dec 2006
Real Name: Richard
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Quote:
I meant the AD; £40-£45 for putting is a screw is a screw indeed...
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Today, I believe my jurisdiction ends here... Lug Hole Lover® |
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23 December 2014, 04:47 AM | #11 | |
Banned
Join Date: Jul 2010
Real Name: Sam
Location: UK
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Posts: 6,151
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Quote:
I first thought the guy is not asking the right people so gave him links to a few good AD's and independants but all came back the same! I have put him on contact with a forum seller who's based in the EU so he should be able to sort it but still it's a shame the guy has to source from another country and more then likely pay more for shipping then the item itself just to get a single link screw! Absolute madness from Rolex UK really!!! Well guess in their defence they would do it for free at a RSC but at a 6 hour round trip plus a day off work for most it's not doable, surely they could be a little more helpful via AD's! |
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24 December 2014, 04:49 AM | #12 |
"TRF" Member
Join Date: Dec 2006
Real Name: Richard
Location: Los Angeles, CA
Watch: TT DJ
Posts: 4,456
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__________________
Today, I believe my jurisdiction ends here... Lug Hole Lover® |
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