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13 January 2017, 06:03 AM | #1 |
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Went by PP Boutique NYC. Today
First off what a pompous place OMG! I went in to try on a 5164 as I'm quite interested in making it my next purchase.I asked about Aquanauts and he starts going into how exclusive PP is and the lists are closed for Aquanauts and Nautilus.
I then had to hear about the waitlists etc. etc. 5 years for the 5711. I casually rolled up my sleeve and revealed my 5711. I love the change of attitude . He then said, well maybe I can interest you in something else? He didn't offer before. Not really impressed with the inventory they had anyway. Talked for a minute about my other PP's and walked out. I called Wempe and they couldn't be nicer. They and my AD in NJ will be getting one in soon for me to see. |
13 January 2017, 06:12 AM | #2 |
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That's too damn funny. I literally almost had the same experience yesterday.
I went in to look at the 5270s, and took my 5131r off, placing it on the table facing me while he displayed the perpetuals and opened the Patek book to show me more details. As he was thumbing through, he passed the page with the 5131s and my girlfriend gave me an ooh and giggled a little. He admonished her - that's not the one you're getting. Those have a 5 year wait list. I tried to interrupt him, but he talked over me explaining how the lists were basically closed and it was impossible to get one at this point, especially because production likely wouldn't last that long. When he was done, I turned my watch over and showed him the dial, without saying a word. If I'd had a mic, I would've dropped it. Still, I got to try on the 5270g (blue dial), and it's incredible. I'm looking forward to buying it from anyone else! |
13 January 2017, 06:15 AM | #3 |
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I love it!!
Way to put them in their place! Wempe is awesome AD! ...And especially in NYC, u never know about a person. Cant judge. I could be in shorts and t-shirts and look like a bum but worth $100m. U just never know. Sent from my iPhone using Tapatalk |
13 January 2017, 06:26 AM | #4 | |
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Marciano- priceless! Also any positive or negative feedback on the 5164 ss would be appreciated as well. |
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13 January 2017, 06:38 AM | #5 | |
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my PP boutique are you guys referring to the one in Tiffany? |
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13 January 2017, 06:40 AM | #6 |
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Correct!
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13 January 2017, 06:49 AM | #7 | |
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13 January 2017, 06:55 AM | #8 |
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I hate it when sales people destroy capitalism.
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13 January 2017, 07:16 AM | #9 |
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PP NYC, pompous? I don't believe it
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13 January 2017, 07:34 AM | #10 |
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13 January 2017, 07:39 AM | #11 |
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Did they offer you a Diet Coke?
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13 January 2017, 07:47 AM | #12 |
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13 January 2017, 07:53 AM | #13 |
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13 January 2017, 08:03 AM | #14 |
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13 January 2017, 08:19 AM | #15 |
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I met the guy who is the main salesperson in the NYC Tiffany's at the Patek minute repeater event. All of their harder to get watches go to their friends and major customers. He was with a guy who had every limited piece from Patek you could think of and he got them all from This salesman at Tiffany's.
A walk in does not have a chance in hell. Thankfully there are better AD's to buy from Sent from my iPhone using Tapatalk
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13 January 2017, 08:26 AM | #16 | |
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I was also at the Tiffany's in New York City four months ago and they were very nice to me. I was wearing a suit however and an AP.
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13 January 2017, 08:34 AM | #17 |
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The first time I walked in, they were really trying to sell the Tiffany's dial as a value added (that you don't pay a premium for!).
I get that it makes the dial rarer, and that Tiffany's has some gorgeous, high end pieces, but to me it's not in the same league has Patek and detracts from the watch. Tiffany's is where I would buy my college girlfriends $100 bracelets that they'd go gaga for. Patek I couldn't wrap my mind around until I was a grown man. |
13 January 2017, 08:50 AM | #18 |
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Sorry to hear that but it's not surprising. I've had a similar experience in that boutique more than once. One particular staff member is incredibly dismissive (and has repeatedly demonstrated this attitude).
This kind of thing has happened to me in a number of boutiques and AD's over the 15 years or so that I've been collecting, and actually happened just again last week in The Hour Glass in Ginza. They basically could not get me out of the store quick enough, actually refusing to show me certain pieces which were in the case. It was so bizarre I just had to smile. (I should add that particular event wasn't due to a language barrier). |
13 January 2017, 08:52 AM | #19 |
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13 January 2017, 10:32 AM | #20 | |
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back in the elevator you peasant!
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I've been there a few times. Not bad to check out a couple old watches on display but that's about it. Much better off at wempe or Cellini (no PP though). It really shows how poorly Patek manages their brand image in regards to customer interactions. Spend an hour in Lange/FPJ/Breguet/VC boutiques and compare that to the experience you get at tiffanys and it's laughable. |
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13 January 2017, 10:44 AM | #21 |
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Man you are so right. I have been in those other boutiques and they all treat you very well. I ended up feeling pretty guilty when I didn't buy anything from some of them. That's how good they were.
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13 January 2017, 11:24 AM | #22 | |
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Worst NY RSC and Tourneau. I should qualify that once I showed my 5711 he got nicer and offered to show me some watches but I became the aloof one then!!!:) |
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13 January 2017, 01:26 PM | #23 |
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Glad I found this thread. Going on a trip to NYC this weekend with the family. My girls have tickets to Hamilton. I was going to wear a beater watch and go to the PP boutique but now I just may wear my 5905 discretely and flash it if I get any attitude.
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13 January 2017, 01:36 PM | #24 |
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Smart and lol !!!! It's a fun walk from 57th and Park - up Madison. Every boutique is there! Slight detour for Rolex and Wempe. Enjoy your visit and hope the family enjoys Hamilton! Lots a clothing in sale is well. Great time to visit.
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13 January 2017, 01:45 PM | #25 |
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13 January 2017, 02:05 PM | #26 |
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I'm going to have to try this out when I go this summer. I dress like a homeless person but I wear nice watches. I expect a Diet Coke with at least 7 ice cubes or I'll complain to Larry and Michael at HSWA.
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13 January 2017, 02:42 PM | #27 |
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I don't wear fancy watches or suits as I don't feel the need to try and impress the sales staff. In fact I have worn shorts at the London Salon before and even got a cup of coffee. In Geneva I wore jeans and I had fantastic service and even got a cuppicino!! I received awful service at Journe in Geneva but superb at Miami so guess it's just down to the people.
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13 January 2017, 02:57 PM | #28 | |
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Karl - we get it, you're ridiculously good looking and smell amazing. Rub it in. |
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13 January 2017, 03:02 PM | #29 |
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[QUOTE=KarlS;7283780]I don't wear fancy watches or suits as I don't feel the need to try and impress the sales staff. In fact I have worn shorts at the London Salon before and even got a cup of coffee. In Geneva I wore jeans and I had fantastic service and even got a cuppicino!! I received awful service at Journe in Geneva nut superb at Miami so guess it's just down to the people.[/QUOTE
Aren't all your watches fancy? |
13 January 2017, 03:04 PM | #30 | |
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