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Old 10 January 2017, 01:03 AM   #1
esscaster
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Rolex Service Question

Hi all, new to the forum had a quick q.

I have a V-Serial 116710LN and had it serviced for the first time in Feb 2014. No one really said what the service interval was for sure, but wondering if a service at that time would have that new 10 years service interval. In other words, were they using their new synthetic lubricants or whatever techniques the use that would result in a 10 year interval?

Thanks All!
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Old 10 January 2017, 01:36 AM   #2
RichM
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I'm just guessing here but I'd guess yes. 7/10 years depending on use.
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Old 10 January 2017, 01:58 AM   #3
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Service when performance declines to an unacceptable level, be it 5, 7, 10, or 12 years.
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Old 10 January 2017, 04:17 AM   #4
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A salesperson at an AD told me don't fix it till it's broken.
And - said not to have anyone open the back unless it's for that fixing.
Interesting, I know there are many opinions, and Rolex recommends 5-7 years.
I am inclined to wait till there's a problem to service mine.
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Old 10 January 2017, 04:37 AM   #5
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Quote:
Originally Posted by esscaster View Post
Hi all, new to the forum had a quick q.

I have a V-Serial 116710LN and had it serviced for the first time in Feb 2014. No one really said what the service interval was for sure, but wondering if a service at that time would have that new 10 years service interval. In other words, were they using their new synthetic lubricants or whatever techniques the use that would result in a 10 year interval?

Thanks All!
There is a lot of misinformation on this.

There is no such thing as a Rolex "10 year interval".

What Rolex did say was that they see, on average, 10 years between intervals with loyal customers. From this we deduce that 10 years is acceptable, although many of us always used that as the benchmark.
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Old 10 January 2017, 04:56 AM   #6
esscaster
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There is a lot of misinformation on this.

There is no such thing as a Rolex "10 year interval".

What Rolex did say was that they see, on average, 10 years between intervals with loyal customers. From this we deduce that 10 years is acceptable, although many of us always used that as the benchmark.
Thanks I'm pretty satisfied with this. I'm just going to go 10 years on this one:)
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Old 10 January 2017, 05:08 AM   #7
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Quote:
Originally Posted by Tools View Post
There is a lot of misinformation on this.

There is no such thing as a Rolex "10 year interval".

What Rolex did say was that they see, on average, 10 years between intervals with loyal customers. From this we deduce that 10 years is acceptable, although many of us always used that as the benchmark.
Back in the days of mineral oil lubricants, I would say 10 years is a bit too long. Now with synthetic lubes, 10 years might be more acceptable, but a pressure test every 4 or 5 years wouldn't hurt if your watch is in the water a fair amount.
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Old 10 January 2017, 05:30 AM   #8
T. Ferguson
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Originally Posted by Tools View Post
There is a lot of misinformation on this.

There is no such thing as a Rolex "10 year interval".

What Rolex did say was that they see, on average, 10 years between intervals with loyal customers. From this we deduce that 10 years is acceptable, although many of us always used that as the benchmark.
Yeah, the memo was subject to interpretation. The way I read it, it merely was stating that 7-10 years has become the norm. Not sure it was recommending anything but rather just telling the dealers what customers trends are.
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Old 10 January 2017, 05:52 AM   #9
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Originally Posted by Sublover2166 View Post
Back in the days of mineral oil lubricants, I would say 10 years is a bit too long. Now with synthetic lubes, 10 years might be more acceptable, but a pressure test every 4 or 5 years wouldn't hurt if your watch is in the water a fair amount.
So when did the switch to synthetics occur, roughly?
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Old 10 January 2017, 06:36 AM   #10
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Honestly, I run mine until an issue crops up. My oldest Rolex is a 16 year old DateJust. It's been serviced twice, most recently last year when it just stopped.
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Old 10 January 2017, 08:08 AM   #11
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Quote:
Originally Posted by Iloreyix View Post
A salesperson at an AD told me don't fix it till it's broken.
And - said not to have anyone open the back unless it's for that fixing.
Interesting, I know there are many opinions, and Rolex recommends 5-7 years.
I am inclined to wait till there's a problem to service mine.
Agree 110%. The less a watch is opened the better.
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Old 10 January 2017, 08:28 AM   #12
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Agree 110%. The less a watch is opened the better.
And in any case it should always be pressure tested after.
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Old 10 January 2017, 08:30 AM   #13
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Originally Posted by Tools View Post
There is a lot of misinformation on this.

There is no such thing as a Rolex "10 year interval".

What Rolex did say was that they see, on average, 10 years between intervals with loyal customers. From this we deduce that 10 years is acceptable, although many of us always used that as the benchmark.
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Old 10 January 2017, 09:36 AM   #14
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I had my V serial GMT serviced December '16. Was on my minds for a bit but as above, it was working fine so I had no intention of sending it in. Then on one day, for the first time ever, even though it was wound enough, the watch stopped twice within ten minutes. It had never done it before, never did it again thereafter in the two weeks before I just sent it in for a service. The 2nd time i've been impressed with London RSC.
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Old 10 January 2017, 10:04 AM   #15
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I come from the old school don't fix it unless it is broken.
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Old 10 January 2017, 10:52 AM   #16
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So when did the switch to synthetics occur, roughly?
Not sure. Good question for one of our watchmakers here on the forum.
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Old 10 January 2017, 11:05 AM   #17
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I wouldnt wait more that 10 years. If there are no issues, still send it in at 10 years.

Do you wait until your car is running rough to change the oil? of course not! Then Why would you wait until the watch starting to run poorly? I do not understand the logic in that.

A poor seal/Gasket will not affect your watches performance - until you submerse it. You want to roll the dice after ten years and hope you're gaskets on your 5,8,10 50k Rolex are still good?

A general service is a lot less expensive than major overhaul.
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Old 10 January 2017, 11:17 AM   #18
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I wouldnt wait more that 10 years. If there are no issues, still send it in at 10 years.

Do you wait until your car is running rough to change the oil? of course not! Then Why would you wait until the watch starting to run poorly? I do not understand the logic in that.

A poor seal/Gasket will not affect your watches performance - until you submerse it. You want to roll the dice after ten years and hope you're gaskets on your 5,8,10 50k Rolex are still good?

A general service is a lot less expensive than major overhaul.
I agree. And if you have several watches, just send the ones that haven't been serviced in a while as you have other watches to wear. When the others return they'll be like new.
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Old 10 January 2017, 11:41 AM   #19
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I've been wearing Rolex watches for about 50 years. My practice has been to send them to Rolex when they stop keeping accurate time. Seems to be a good practice.
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Old 21 January 2017, 10:07 AM   #20
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Is there a Rolex dealer I can send an old, gold, datejust, jubilee bracelet watch to make shiny and new?
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