[ronricks]

Originally Posted by 116710er

This was sent to Lititz, PA. They said that they would send back a period correct one but I'm still not happy about that. This was a one owner, never serviced all original watch.

Yeah, one of my theories is that they did damage or break it on removal. When I sent it in, the insert was definitely not damaged in any way. It wasn't new, but it was in mint condition. There was absolutely no reason to change it... I even stated that when I first got the estimate when they suggested a new insert.

The road to hell is paved with good intentions. :/

Isn’t the Lititz RSC essentially a ‘training’ center for future Rolex watchmakers? I would never send my watch there for that reason alone.