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See what the AD says and if it has to be sent in ask the AD when it will be shipped. My experience is that you can add days or weeks to a service by going through the AD and the Service Center will only communicate with them, not you. The AD's typically have a person or persons that handle this and it may take a time to get the watch shipped. All of the service returns for my AD are done out of another store in another city and the watch is shipped there and then entered and shipped out to the Service facility. Same thing on the return. I now ship all of my returns myself and it appears that I have cut the time down significantly for the whole process. Plus I get updates on what is going on and I can call and they will give me the information. Something to consider.
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