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Originally Posted by startrolexendrolex
Great discussion and appreciated everyone chiming in. I thought about reaching out to manager or higher ups but AP watches are a luxury I shouldn't go and beg them to take my money. I work hard for my money and I want to have a good experience while parting with it.
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I hear ya and totally agree, but they need to be reminded of who their long term clients are sometimes. Not anyone's fault, but just the craziness the last 2 years could have thrown this particular SA or BT for a loop. I would at least have a convo with thr BT Manager, even if it's the last one.