Quote:
Originally Posted by rolex_pl85
How long was the service time? I'm seeing reviews like they never get back to you or that their customer service has gone down the drain.
Also things like ppl waiting 5-6 weeks and then being told it will be another 6 months for simple things. Not sure thats why I'm asking for recent feedback.
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All I know is that I sent a watch in to Melbourne RSC for routine servicing(no polishing) before Christmas and it came back within 8 weeks and the watch is running well.
It came up in conversation that anything which is to be polished will take far longer as things currently stand.
I have had the vast bulk of my servicing done at Melbourne and overall, I have been very happy with what they have done for a number of decades and anything that's not quite up to scratch is rectified to my satisfaction.
They have even done a little job for me FOC on a couple of occassions.
Maybe I'm simply on the approved list
