Quote:
Originally Posted by Tomas Eriksson
Are you saying they are suggested not to serve it themselves but rather send it to a rolex service center?
Rolex needs to chill out a bit with all their threats against ADs...
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Yes correct. They are saying that when they look up the serial number in Rolex's database it shows that the watch originally was produced with a jubilee bracelet. As a result, according to Rolex policy for Authorized Service Centers, they
cannot service it without requiring a replacement jubilee bracelet to be purchased.
As I have told them that I will
not purchase a new jubilee bracelet, that I purchased it new as is (with the 93150) in 1997, and that the RSC serviced it in 2016 without issue, they have explained that their only choice is to send it to the RSC for servicing.
Unreal. Really great customer service from Rolex for a luxury purchase.