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I find it funny how in this context, no one is replying with the usual Žit’s just capitalism’ and ŽADs are private businesses and can do what they want’ we have seen so often and recently in other threads. Some serious hypocrisy there.
OP, I would be furious in your shoes, and I would talk to the owner, then report to Rolex and name and shame here if they don’t give you any satisfaction. This kind of crap needs to stop.
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