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as said, there is no place for poor service. It is a tough market, and retailers need to work hard to seperate themselves from the competition.
In my humble opinion, service is one of the most important elements, and if it is missing, I would not deal there.
Personally I stick to AD's but haggle until I get a deal I'm happy with...works perfectly for me.
Other option is trusted sellers on here.....but clearly the store in question do not need your business, or value your business, so I would certainly give your money elsewhere
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