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It's not that it is just one incident, but how darn shady it was. If they can do it that time how do we know that they haven't been doing this all along? They've proven that they do this garbage and even the owner admitted it and it appears he tried to sweep it under the rug by saying that the employee mistakenly sent the wrong photos. It takes an incredible amount to earn back peoples trust after losing it like that and there doesn't seem to be any push to get it back by them. They have permanently lost customers due to this.
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