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I will stay well away from this brand in future. There has been no reply to any of my messages to the PPHQ all have been redirected to the HK service centre to reply and they can not confirm a date for the repair to be done. I expected a premium level of after sales service given that it's a prestige brand but the whole handling has been very cold, it's as almost as if I am imposing by taking it in to be fixed. Mechanical watches, mechanical customer service. I think you need to have a few pieces before they will provide any customer care.
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