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Hello @Browns, hello @s30n9g,
I am very sorry to hear that you have experienced these difficulties with the shipping. We already reported your cases to our logistic partner. We would also like to explore how you received the packages in more detail, so that we can avoid these mistakes in the future. We will send you an email with further questions regarding your cases and also a £ 100 voucher that you can put towards any purchase in the future.
Once again, I truly apologize for the inconveniences experienced.
All the best
Alex
CHRONEXT Team
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