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MikeMc · 29 September 2016, 09:53 AM

Vanessa, I was in visiting our watchmaker Rolex trained tech, and CMW21 credentialed. I retired after 36 years at this AD. I have a GMT II BLNR. He had a 3186 movement on his workbench and said this is the third GMT II that he had to replace a cam and a gear in the setting mechanism of the hour hand. He said it is a flaw in the design, he showed me where is is breaking in the same spot and Rolex has a new design that he is replacing the older one with. Mine is new enough (April) that it will have the new one, but the one he was repairing we sold in 2014, we are doing it in house at no cost to the customer. Faster than sending it to Rolex and better customer service. The symptom is that the hour hand won't set. Have you seen any of these?

29 September 2016, 09:53 AM	#291
MikeMc "TRF" Member Join Date: Jun 2013 Location: Oregon Watch: own 18 watches Posts: 117	3186 issue Vanessa, I was in visiting our watchmaker Rolex trained tech, and CMW21 credentialed. I retired after 36 years at this AD. I have a GMT II BLNR. He had a 3186 movement on his workbench and said this is the third GMT II that he had to replace a cam and a gear in the setting mechanism of the hour hand. He said it is a flaw in the design, he showed me where is is breaking in the same spot and Rolex has a new design that he is replacing the older one with. Mine is new enough (April) that it will have the new one, but the one he was repairing we sold in 2014, we are doing it in house at no cost to the customer. Faster than sending it to Rolex and better customer service. The symptom is that the hour hand won't set. Have you seen any of these?