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But bad service at PP is not the norm. One of the strangest stories is when I was recently in USVI on St Thomas. I had never even spoken to the AD and when I walked in they addressed me by my first name and fantastic service. No I didn't have a name badge on!!! I was very tempted by 2 watches but prices were too far apart and they wouldn't move! In the early days I remember emailing Mallorys in Bath about a 5146. They flatly declined to discuss anything unless I presented myself to them in their shop. Never stepped foot in their shop in principle and I think I blow a fair amount on watches. So it's really the AD who are nothing more than order takets as most collectors know more about the watches than they do!
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