Quote:
Originally Posted by alubin
Thats actually a little bit scary. I have used them in the past and have always been satisfied with the work, but this may make me take a step back. I'd certainly contact them. It does say on the invoice "relume hour hand" but this may be their mistake, no yours. Also, a vintage refinish sometimes has to do with brushing only the top of the lugs and recreating chamfers rather than polishing the whole watch.
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I've had good experiences in the past too. But losing several key employees obviously had a grave effect on communication and workmanship. The plan from the beginning was to relume all the hands. They only relumed one and changed the invoice language to suit. Do you really think it costs $250 to relume one hand?