[MinMay]

Originally Posted by william21

Hello TRF--

Yes, I am the seller in this transaction. I recently listed my Rolex GMT Master II for sale after purchasing it in 2016 from a prominent seller on TRF. Helo008 and I exchanged several correspondences and spoke over the phone. Although he had not been on TRF for very long and had 0 posts previously, I felt comfortable after verifying his employment/educational status and identity. To be honest, I've participated in several transactions (primarily in person and via eBay) and this was my first transaction as seller on TRF.

The transaction moved forward and he processed a direct bank wire very quickly (thus, alleviating some concerns there). I utilized my local UPS Store and had them insure it for the watch's value. The counter staff did not see the watch but confirmed its make/model upon receipt. When I asked the franchisee owner if that was routine, she said that it was and is required to insure that amount. The box was taped, packaged and scanned on the spot. The weight was 1 lbs. 15.5 oz. I sent the tracking number immediately.

Unfortunately, after he mentioned that he would have his apartment building staff sign for it in case he wasn't there, I offered to meet halfway in person (i.e. Modesto). He did not think it was necessary and we agreed to move forward with shipping it. When I was contacted with images and a phone call that the watch was missing, I suggested that he contact local authorities ASAP (which he did). In fact, before I had a chance to speak with him and the Officer on the case, I contacted Emeryville Police Department directly myself, not knowing the Buyer personally and unsure if this could be fraudulent on that end. Shortly after that, I was able to jump on the phone with him and the officer assigned to the case. I subsequently filed a report with my local police department as well a claim with UPS.

I've maintained contact with him and am engaging UPS to investigate this immediately. After receiving advice from his attorney, he requested a full refund. I intend to let the process and investigation play out (both through PD for stolen property as well as UPS). I have also enlisted the services of an attorney as well. I will say, he has offered to be patient as the UPS claims process plays out, so that is greatly appreciated.

I am really hopeful that everything works out and UPS is on the hook. I probably won't engage back and forth beyond this point, but I appreciate the comments, suggestions, and empathy shared by TRF. I also posted a thread in case anyone has had any questionable experiences with the buyer in the past (hate to do it, but you just don't know). It's a very upsetting situation for me as it is for him.

UPS round it up to 2 lbs.

What if SELLER gave the watch to UPS to package it...and SELLER looked away and UPS removed the watch..and continue to package without the watch and weight it as 2lbs.

I would ask for video footage of SELLER at the UPS store. I think the truth lies with the SELLER right now.