Quote:
Originally Posted by bonsai-man
My experience is different, I have never had a reply from Patek regarding several questions posed. My AD still has not sent my Omega warranty card even after 2 years of asking. When I looked for a new AD my current one somehow found out and threatened to stop my orders and remove me from ALL lists. No my experience has not been as good as yours, maybe I never spent enogh $.
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Are you dealing with a Patek service center or an AD?
Perhaps it is a location variance.
In nyc the Patek service center consistently does the right thing.
Rolex consistently has failed.