Isn’t it bizarre how JLR consistently do badly.
I would like to know what the company think about it.
They obviously know what warranty issues their cars have – but presumably are not bothered or unable to improve.
I have had loads of their cars and been fairly lucky with them, but on the one instance where JLR customer services were involved they were terrible, so I conclude that the company from customer services to the top management are inept and really do not care.
Imagine the damage to the company and lost sales volume.
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