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Originally Posted by Vipes
Same here. When my Pateks were sent to HSWA for service through my AD, there were no explanation of what failed. I guess you can call HSWA directly.
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Very unfortunate. Would be nice to know what exactly failed and I do find it a bit odd and secretive that they would not just detail the service on the receipt. Good part of it all however is that now I have another 2 years of warranty!