Quote:
Originally Posted by dan993
I don't know if this is true but my AD told me to be careful as they have been told they are repairing / servicing watches with not authentic Rolex parts. Apparently they don't have a Rolex parts account?
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Watchfinder don't have an account as far as I know, I was in their London store earlier this year browsing the watches when a guy came in with his Submariner asking if Watchfinder would service his Sub as he didn't want to pay Rolex prices. The SA politely advised that they don't service Rolex watches as they are not accredited service agents.
The guy pointed out the fact that on their website states that the watches are serviced by Watchfinder, the SA again advised that the watches are not serviced just inspected to ensure that they work within the Company's tolerances.
Asked if the SA could recommend somewhere to get his watch serviced the SA stated that he should either find an independent watchmaker with a Rolex account or send his watch to Rolex.