AP has only two boutiques in the whole country and Dubai Mall is one of the two boutiques of AP. This boutique is also AP main service center for Gulf Counties as i was told by AP service manager at the boutique . Although i agree that it is an error, it should not be acceptable by AP themselves
I sent an email to AP official’s email listed for my region. Let’s see if they will respond and this will be a real indicator of their customer service
Quote:
Originally Posted by SC11
Dubai mall is a service centre so would of been repaired on site so it’s a real shame they handed you the watch back like that as it would of at least gone pass two memebers of staff who should of inspected the watch!
Nothing to do with customer care just a general error, granted a bad one but will be rectified when you return it.
Far from ideal I know but hardly a case of not caring about the customer!
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