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I just talked to the watchmaker I sent it to, he’s going to have me send it back so they can take a look at it....if they can fix it without restoring it they’ll do so. The problem is I don’t have any evidence that it wasn’t there so he’s going to talk to his watchmakers to confirm it wasn’t there before service but I’m positive it wasn’t. I didn’t think to take any photos beforehand.
I guess financial compensation is probably the only way forward but I’m not sure how we’re gonna sort that out...
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