Quote:
Originally Posted by 77T
If their customer service throughout your repair was good, I’m guessing you’re right about the email addy mixup now.
Perhaps author a follow-up e-mail and send to all 3 addy’s you have. I know it’s a shotgun approach but it may lead to a dialog.
Each of the marks you pictured could be addressed in a couple of ways - but you and Mike should work out those options together. 
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I completely agree. I’m trying to be as respectful as I can to them. I really feel a bit bad about putting all this in a public forum, but just wanted to get my initial observations out as I feel these should’ve been caught before it was ever sent to me.
I’ll try the email thing though for sure. I’m not saying they’re ignoring me, I just haven’t heard a response yet. I’ll be glad to work with them, I just feel it’s worth sharing my observations and experience thus far.