Quote:
Originally Posted by handsfull
Rolex is a lot of great things. Organized is not one of them.
Having a meeting a few days ago to discuss 'rumors' of a warranty extension at a place that functions to service watches daily (under warranty), being shown the actual warranty booklet and STILL denying the 5 year warranty.....LOL...I'd say there's a communication breakdown.
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Incredible isn't it? They would have had more credibility if they acknowledged the fact that the increased warranty was at least going into effect in Europe but that there was no firm confirmation yet that it would be extended to the U.S. But no, they deny it completely even when presented with evidence. Mind boggling.