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Old 24 August 2017, 03:47 AM   #9
wakali
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Join Date: May 2017
Location: Los Angeles
Watch: Not enough
Posts: 41
Update! Shipped the watch 8/11, they provided the label. Joma received it 8/14/17. Follow-up call was made 8/17/17. I told them that I want to make sure I get a replacement watch and not a refund. Rep told me that they will follow whatever request I wrote on the RMA (specifically wrote REPLACEMENT). Another call made 8/18/17 with the same conversation with a rep. Yesterday I got an email from Joma and my CC stating a refund has been made. Oh well.
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