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Off the top of my head I notified you of an issue within the three day inspection period and you've admitted to ignoring my message on the 24th.
You've also called me a liar. Attempted to blame me. Youve even said I'm threatening and blackmailing you and attempted to reason that you should only pay for an aftermarket replacement if I replaced the broken gen you supplied with an aftermarket piece.
Your customer service is absolutely shocking. I have received the 200usd partial refund we agreed upon and if you had simply admitted you were at fault and rectified this at the beginning you wouldn't have had this occur.
I believe I've handled this fairly - I have even ignored the significant damage to the date wheel because I did not realize this until after the inspection period.
Kirill you could have avoided this terse interaction by owning your mistake in the first place. I am truely disappointed by your actions. consider this matter concluded.
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