[fskywalker]

Originally Posted by OrangeSport

I am so angry. I don't really know how to escalate this. I'm fuming!

I've really looked after my watch and all the associated gear. The box, polishing cloth, tags, card, bottle of bubbly from the AD, age appropriate catalogue and valuation have all been stored in a dry and dust free environment. This will help future values for sure.

The watch went in for a service and I specified no polishing, obviously. Picked the watch up today. Running fine. Not polished - good. But, as I walked out I had a thought. I popped back to check and yes, they've put new spring bars on it! Must admit l lost it. I never asked for these. I guess I was also angry at myself for not saying not to change them. I told the person to go find my originals. Apparently they just get tossed away with all the others. Not tagged or anything.

I tried to explain my watch's originality and value had been ruined due to their incompetence but it didn't seem to register.

What can I do to rectify this?