Quote:
Originally Posted by Rebel
I'm a retired GM dealer (a Methodist minister now in retirement). I find your post appalling. The dealership should be ashamed. We were a 4th generation store before we partners (I'm in in-law) retired. We knew our generational customers for 97 years. You don't treat customers the way you were treated. We weren't perfect (no one is)...but that, no way is that an honest group.
I'm sorry for your troubles, my friend. Wish I could help beyond this statement of support.
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Thank you, I felt I was on solid ground just over the principle of the matter. It really isn't the money it is more that I feel offended that a place I have done quite a bit of business with over the last two years would treat me this way.
I just heard from my neighbor that another customer in the neighborhood got a similar letter asking for additional money after the deal is closed. I cannot believe this, this is a large Cadillac/Toyota dealer that does a ton of business in our neighborhood.