Quote:
Originally Posted by m j b
Update: Sent the watch back Feb 3, received it today March 26. That's 7 weeks. They "found more issues with it" which tells me that they have a decent QA to check it out before returning it.
We'll see how it does as I start wearing it again. I am happy to report that despite being technically not under warranty, they repaired it at no charge.
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I found this old thread of mine. Last update:
The repaired watch had an issue with the gmt hand, so I sent it back. They replaced the movement, and after weeks of testing, returned it, very embarrassed. It's been a while, so I can't remember the details, but after the third repair I decided to cut my losses, and I sold it.
Although there were issues, the company tried their best to resolve them, and I only paid for shipping it to them the first time. And let's not forget, it was out of warranty and they never charged me.