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I read your post and felt your pain through the ordeal. Sorry to hear, I am also attached to some of my watches. While it should not matter, the Pam’s complication threw off the technicians, or at least it seems that way. I do not know the typical procedures for sending Panerai watch for service (have only 1 Pam fairly new), but I sent my Rolex always to RSC directly to avoid AD sending the watch for me and messing up my requests.
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