Quote:
Originally Posted by csaltphoto
I don't get it either. Some people are so combative about it too. But with over a thousand people responding, that's enough to establish a trend. Is it a independent, double-blind survey with random sampling blah blah? No, certainly not. Self reporting is subject to it's own biases but we can't determine these with the existing data set (For example, one could determine with a questionnaire if people were more likely to report problems or more likely to report no problems with a Rolex. Generally there is a bias towards reporting problems with consumer items for obvious reasons but it could skew the other way for Rolex owners since they might not want to admit their 10K+ watch is not all that was hoped for. Just no way to determine here) So while the actual percentage of watches with problems can't be precisely determined, there are certainly enough with problems to suggest something in the area of 15-35%. It's definitely not made up or imaginary.
|
Agreed
Based upon what information we have been privy to, it's no implausible that there a good number of owners of these things that take notice of how well their watch is running and they are quietly turning to the mothership to make it right whether it be covered under warranty or not.
If the mothership can't put things right long term and it becomes untenable for the owners, the owners will either trade or sell the watch bepending on how much love they have for it, or maybe just stick it away somewhere after it eventually dies to be found whilst people are in the process of working through the owners estate.
Either way, they won't necessarily be telling too many people about it unless asked.