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Old 26 April 2024, 04:22 AM   #59
CaptT
2024 ROLEX DATEJUST41 X2 Pledge Member
 
Join Date: Aug 2013
Location: USA
Posts: 460
Congrats OP, great watch, looks sharp, and solid resolution.

I had a similar experience of a different flavor back in 2018, where there was a miscommunication between me, my rep and the owner at Alvin Goldfarb in Seattle, and it was minor in the grand scheme of things. Steven himself called to make things right, and offered my choice of the the 126600 (SD43) or the 116610LV (both of which I was interested in at the time), and I chose the 126600 which I somewhat regret now.

But the point is it's nice when owners and managers step up to make the customer feel appreciated, as Steven and team did for me, or correct an unintentional error as your AD did for you.
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