Quote:
Originally Posted by connecticutrolex
I would take the time to write to Rolex and send your watch in for warranty repair. This certainly doesn't look good for their reputation- especially based on the claims of the durability of the ceramic bezel and it's scratch resistant property. Perhaps this will be interpreted as a manufacturer's defect and be replaced at no cost. Just being optimistic for you! It's worth a shot before spending $500+ Good luck.
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Scratch resistant but not scratch proof, like most things hit it hard enough it will damage ceramic is brittle.Another case where the new ceramic is not always better myself would have to live with it,if the insert costs say over $200.And would doubt if damage caused by a third party would be covered,but there is no harm in trying good luck.