That is a great story CaveDiver!
I believe Bob is the place to take a watch for service. Rolex does not have the greatest rep. for service. I have been disappointed in the past for watches that came back with problems they didn't have when sent in for service.
But that was Beverly Hills which is now closed. So far good luck with Dallas.
Now a sentimental piece is in superb condition and another plus for Bob.
=) Maverick