Quote:
Originally Posted by itchy243mhz
The same thing happened to me, my wife bought me a brand new TT GMT IIC for Christmas and I had the AD remove a link and they girred up two screws doing it, made me ill just looking at them under the loupe. I could run my finger across the screw head and it was rough feeling, absolutely unsat. I took the links with the watch in to the AD and calmly explained what happened and they ordered and replaced both damaged links. Do not hesitate. Get them to unscrew the screws.
|
This very thing happened to me today; I took my watch to the AD to get it refitted and had one of their staff remove a link. It ended up being too tight and so she put the link back in and moved the end of the bracelet where it attaches to the clasp to another slot.
Good news: Watch fits perfectly now.
Bad news: At dinner I noticed that the screw heads were rough and had a bunch of witness marks. It also looks like the screwdriver skipped off one of the screws and scratched a link a bit. I plan on taking it back to the AD and hope they don't give me a bunch of crap about making it right...