Quote:
Originally Posted by Shelby689
The buyer lives thousand miles from me, and he is claiming he did not receive the package, and chrono24 does not protect me from what i've seen so far. They only advice me to contact with the buyer which he does not respond and he declined my proposal settlement and he requested full refund.
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From your narrative I conclude you are not an experienced seller on Chrono24.
But it appears the buyer is possibly a scammer. Escalate within Chrono24 chain of command.
If both of you are in EU, perhaps begin the legal (as in criminal) process. Filing a report within your jurisdiction and the “buyer’s”.
You’re going to also want a lawyer to begin a civil action. Ask him/her to include Chrono24 as a possible counterparty for failure to disperse.
The T&C’s are clearly in the “buyer’s” favor here so a steep hill to climb.
Good luck in your efforts.
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