Quote:
Originally Posted by LPan
No they will not refuse warranty if you turn up with the watch and its verified as not stolen. I have spoken to Rolex specifically about this. Nor does it matter whos name is on the card. If there is a genuine warranty issue then Roilex will honour it.
It is the secondary market, the owners, the buyers who are placing huge emphasis on the warranty card and its value. From a functional point of view it is meaningless.
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This is the problem. If the name doesn't matter then a flipped to buyer can claim on the warranty and it has no deterrent effect. The same with the sticker policy, it's so weak. Rolex are just not smart business people and very slow to adapt, good at making watches but just observing victims in this changing market.